Return Policy

We want you to be completely satisfied with your home hardware purchase, which is why we offer a 30-day return window for all standard barn door tracks and accessories. Please ensure items are returned in their original packaging and in resalable condition to qualify for a full refund.

1

Initiate Your Request

Contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Hardware

Securely place the items and all mounting components back into their original boxes to prevent damage during transit.

3

Ship the Package

Affix the provided shipping label or use your preferred carrier to send the hardware back to our distribution warehouse.

4

Receive Your Refund

Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing